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Rescheduling Policy

We Aim to Make Travel Better for You

Here at megabus.com, we understand the valid concern arising in conjunction with the rise of Coronavirus (COVID-19) cases in the United States and Canada.  While we are currently running all scheduled trips, our goal is to communicate any and all changes to our standard procedure to keep our passengers and employees safe and worry-free.

We understand the widespread concern and hesitation to travel during times like these. In an effort to make travel better for you, we have amended our rescheduling policy as follows:
 

  • If you book a trip on or before October 31st, 2020 for travel before November 30th, 2020, you can reschedule your trip for any travel date between now and January 6th, 2021 at no additional cost.
  • To take advantage of rescheduling your trip for free, please contact our customer service department via email at [email protected] 

 

We are experiencing extremely high volumes and our response times may be longer than usual.  Please only contact us for changes to trips departing within the next 3 days. 

 

Please note that this rescheduling policy does not apply to trips that have already departed.

 The megabus.com team believes in keeping you connected to what matters most. As our team is informed of more updates and notices regarding COVID-19, we will be in communication with our employees and passengers as your safety remains our top priority.